Accessibility Statement
Accessibility Statement for Peak District National Park Authority
Peak District National Park Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to the website hosted at
Compliance status
This website is partially compliant with the
Non-accessible content
The content listed below is non-accessible for the following reasons.
(a) Non-compliance with the accessibility regulations
Navigation and Keyboard Operability
- Mobile & High-Zoom Navigation: When viewing the site at 200% zoom and higher (or on smaller viewports), some interactive links within the expanded hamburger navigation cannot be reached or operated using a keyboard. The "Back" button does not trigger when navigating back from sub-menus using the keyboard. This fails WCAG 2.1.1 (Keyboard).
- Predictability on Focus: At 200% zoom and higher, sub-sections within the navigation menu automatically expand when an element receives keyboard focus, which causes an unexpected change of context and disorients keyboard users. This fails WCAG 3.2.1 (On Focus).
Focus Indication & Interface Elements
- Visual Focus Indicators: The visible keyboard focus indicator is missing or insufficient on certain interactive elements, including linked promotional banner cards, the embedded boundary map at the base of the page, and the floating contact/chat widget on the contact us page. This fails WCAG 2.4.7 (Focus Visible).
Documents and PDFs
- Structure and Tagging: Several older PDFs and formal committee reports do not have full heading hierarchies, lack tagged table headers, or miss alternative text descriptions for charts and figures, making them difficult for screen reader users to navigate. This fails WCAG 1.3.1 (Info and Relationships) and WCAG 1.1.1 (Non-text Content).
We are working to remediate these template, script, and document issues in accordance with our accessibility roadmap and aim to have them fixed by 20 January 2027.
(b) Disproportionate burden
Not applicable. We have not invoked disproportionate burden for any core web content or services.
(c) The content is not within the scope of the accessibility regulations
Third-Party Embedded Content & Videos
- Video Player Internals: Some video content is embedded using third-party YouTube iframes. Automated scanning tools may flag internal ARIA attributes or button labelling inside YouTube's proprietary player code. Because this player code is hosted externally and is neither funded nor developed by us, it is outside our direct control. We provide transcripts, subtitles, or alternative text descriptions where possible.
- Third-Party Interactive Mapping: Complex interactive geospatial maps and GIS layers that are not used for navigation or administrative purposes are exempt under Regulation 4(2)(d). However, essential navigational information is provided in an accessible alternative format wherever possible.
- Pre-September 2018 Documents: Documents and PDFs published before 23 September 2018 are exempt unless they are required to support active administrative processes.
Feedback and contact information
If you need information on this website in a different format—such as an accessible PDF, large print, easy read, audio recording, or braille:
- Email:
customer.service@peakdistrict.gov.uk - Telephone: 01629 816200
- Postal address: Peak District National Park Authority, Aldern House, Baslow Road, Bakewell, Derbyshire, DE45 1AE
We will consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you are not happy with how we respond to your complaint, contact the
Preparation of this accessibility statement
This statement was prepared on 20 September 2020. It was last reviewed on 1 October 2026.
This website was last tested on 23 September 2026 against the WCAG 2.2 AA standard. The test was carried out by the Government Digital Service (GDS), using automated checks (Axe) and manual keyboard, screen magnification, and responsive viewport testing on a sample of core service pages.
